When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends & reaches the funding goal. (Late Febuary) You will not be charged if the campaign does not reach its funding goal. (shipping will be charged at a later date via Survey email).
Last updated: January 11, 2026 17:53
How much is shipping?
Shipping estimates inside the US are $6-15 depending on what you pledge to buy. Shipping estimated outside the US will be $13-$25 depending on what you pledge to buy.
Last updated: January 11, 2026 17:52
How do I choose which pin(s) I want in a bundle?
After the campaign ends, a survey will be sent out to all backers via email. There, you will choose which pins you want and provide your shipping address.
Last updated: January 11, 2026 17:49
When will I get my reward?
Rewards are planned to be sent out in June/July this year. Please note that this is just an estimate! If everything goes well, I may have rewards shipped sooner.
Last updated: January 11, 2026 17:51
How do I choose which pin(s) I want in a bundle?
After the campaign ends, a survey will be sent out to all backers via email. There, you will choose which pins you want and provide your shipping address.
Last updated: February 21, 2026 11:24
When will I get my reward?
Rewards are planned to be sent out in June/July this year. Please note that this is just an estimate! If everything goes well, I may have rewards shipped sooner.
Last updated: February 21, 2026 11:25
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.